Welcome to CUFF London. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site or placing an order.
1. Acceptance of Terms
By using https://cufflondon.com, you agree to these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use this website.
2. About Us
CUFF London is a U.S.-based brand founded on December 17, 2019, specializing in premium Wooden Essentials. Our mission is to deliver sustainably crafted, functional, and timeless wooden products.
3. Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use this website. By using the site, you represent that you meet these requirements.
4. Product Information
We make every effort to display accurate product descriptions and images. However, we do not warrant that product descriptions, dimensions, colors, or other content on the website are always accurate, complete, or error-free. All products are sold as new and are subject to availability.
5. Orders & Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion.
- Order Cut-Off Time: 5:00 PM (EST), Monday–Friday
- Handling Time: 1–2 business days (Mon–Fri)
- Transit Time: 3–5 business days (Mon–Fri)
- Delivery Estimate: 4–7 business days, depending on location
- Payment Method Accepted: PayPal
CUFF London does not store or process credit card information directly. All transactions are securely handled via third-party payment providers.
6. Shipping
We offer free shipping on all orders. For detailed information on our delivery process, visit our Shipping Policy.
7. Returns & Refunds
We accept returns within 30 days of delivery for both defective and non-defective products, provided they are in new condition. Customers are responsible for return shipping unless the item is defective or damaged.
- Exchanges: Accepted
- Restocking Fees: None
- Refund Processing Time: 5 business days
- Return Method: By mail
See our Return & Refund Policy for full details.
8. Intellectual Property
All content on this website—including text, images, logos, graphics, and product designs—is the property of CUFF London or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission.
9. User Conduct
You agree not to:
- Violate any local, national, or international law
- Upload or transmit viruses, malware, or harmful code
- Attempt unauthorized access to our servers or data
- Use the website for any fraudulent or unlawful purpose
10. Limitation of Liability
CUFF London is not liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our website or products, including delays, errors, or interruptions in service.
11. Indemnification
You agree to indemnify, defend, and hold harmless CUFF London and its affiliates from any claims, damages, liabilities, and expenses arising from your use of the website or your breach of these Terms.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external sites and encourage you to review their terms and privacy policies.
13. Changes to Terms
CUFF London reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use of the website signifies acceptance of the updated terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
15. Contact Us
If you have questions or concerns about these Terms of Service, please contact us:
CUFF London
2019 Juniper Ln, Colton, CA 92324, USA
Email: [email protected]
Phone: +1 909-322-9767
Website: https://cufflondon.com
Thank you for choosing CUFF London. We appreciate your trust in our brand and commitment to quality wooden essentials.